FWI GermanyFKA. GLOBAL CONCEPTS

FWI DEUTSCHLAND GMBH

FWI Deutschland GmbH (until 31.12.2015 Global Concepts GmbH) located in Neumarkt in der Oberpfalz (Bavaria) is one of the top Microsoft Dynamics CRM partners in Germany and has devoted itself exclusively to the implementation of operative and analytical CRM solutions and the improvement of data quality since 1998.

Our customers master the most complex business tasks and make better decisions more quickly.

Our experience

Together with nationally and internationally oriented companies, we realise independent CRM consulting and individual solutions in the fields Microsoft Dynamics CRMdata qualitybusiness intelligence (BI) and data quality. In doing so, FWI Deutschland GmbH sets the benchmark not only in German-speaking countries but all across Europe.

FWI Deutschland GmbH designs, accompanies and assists the setup and implementation of all the processes of strategic and operative CRM solutions – tailored to the customer’s needs, requirement-oriented and in a holistic manner. Our service includes anything from consulting, process analysis and the seamless integration into the existing IT landscape to user and administrator trainings and ongoing support.

Your benefit

Integrated solutions by FWI Deutschland GmbH allow among other things an increase in efficiency, significantly increased customer loyalty, transparent customer data and reliable information. In other words: FWI Deutschland GmbH allows optimising processes in marketingsales and service, and assists strategic decision-making in companies.

 

Joint success

Our solutions are based on state-of-the-art technology by Microsoft. Our customers are growth-oriented companies from medium-sized businesses to globally operating major enterprises. Comprehensive competency, knowledge of complex business processes and the experience from numerous successfully introduced CRM projects with thousands of users are our recipe for success. Many satisfied customers such as Hapag-Lloyd, Gebrüder Weiss, DKA, Erste Group, Vogel Media Business and many more are evidence of the high quality of solutions realised by FWI Deutschland.

Our Solutions

GUARANTEE AN OPTIMUM TRANSPARENCY WITH 360° CUSTOMER VIEW - CRM SOLUTIONS FROM MICROSOFT AND RESCO.

Customer Relationship Management software helps to improve the exchange of information between people in daily business, optimizes sales, marketing and service processes and visualizes data in a customer-oriented system.

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BUSINESS INTELLIGENCE PROVIDES KNOWLEDGE FOR YOUR BUSINESS DECISIONS.

With Business Intelligence, relevant company data is collected, provided and analyzed. The graphically appealing results serve as the basis for decisions in your daily business. We implement versatile BI projects, whether in Microsoft, SAP or other environments.

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TOGETHER WE ARE STRONG.

The exchange with colleagues and working in teams are very important and inspire new ideas. A smooth collaboration across location, department and company boundaries is no longer a problem thanks to systems like Microsoft SharePoint and Office 365.

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HIGH QUALITY DATA IS THE BASIS FOR EVERY BUSINESS SUCCESS.

The best software can only exploit its full potential, if the "homework" is done. This is the most unloved topic of data quality in most companies. We support even before the project starts and lead your company to "data gold".

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CONTACT
US

You have more questions about FWI Deutschland GmbH or about our products?
We would love to hear from you!

Contact

Anita Mair
Head of Marketing & Inside Sales